Infrastructurepowered by Directo Telecom

Voice agents that close the loop.

Directo.ai deploys autonomous voice agents that don’t just talk—they sell, collect, and resolve, executing every action inside your CRM and ERP. Built on our own carrier network, so every call connects faster, sounds human, and never drops.

Collections

Recovery that negotiates and locks in commitments.

Support

Agents that resolve requests like a human would.

Sales

Conversations that qualify and close.

The results industry leaders are driving

Inbursa
BBVA
BanCoppel
TotalPlay
Coppel
Previvale
Salud Interactiva
VRIM
Secorse
CTSolutions
EAD BPO
Servex
Inbursa
BBVA
BanCoppel
TotalPlay
Coppel
Previvale
Salud Interactiva
VRIM
Secorse
CTSolutions
EAD BPO
Servex

Capabilities

One platform.
The whole operation.

01

Voice Agents

Natural conversations that resolve requests in real time, with minimal latency and a human tone—at any volume, with no hold queues.

Low latencyHuman toneReal time
Learn more
Llamada activa
00:42
Quiero reagendar mi cita
Claro, tengo el martes 10:00 disponible
02

Automated Collections

AI-driven outreach and recovery that prioritizes every account, negotiates, and logs commitments straight into your systems.

PrioritizationNegotiationTraceability
Learn more
Cartera priorizada
3 / 248
Cta · 4821$ 12,400
Alta
Cta · 7715$ 6,180
Media
Cta · 2093$ 2,950
Baja
03

Conversational Sales

Conversations that qualify, recommend, and close—turning every interaction into a measurable opportunity.

QualificationConversionPipeline
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Embudo en vivo
+23%
Contactos
100%
Calificados
68%
Oportunidad
41%
Cierre
23%
04

Enterprise Integrations

Native connections to your CRM, contact center, ERP, and internal systems—so agents work with real data and take real action.

CRM · ERPContact CenterAPIs
Learn more
Conexiones activas
.ai
CRM
ERP
CCaaS
API
SMS
WA

Our own infrastructure

We don’t plug into a telco. We were born inside one.

Directo.ai is a spin-off of Directo Telecom, a telecom carrier with its own network. That’s our edge: the same infrastructure that carries millions of calls now powers our voice agents.

While others stack software on top of rented minutes, we own the trunk, the route, and the latency. That’s why the voice sounds natural and the call never drops.

Explore the infrastructure

Our own SIP trunk

We run our own voice network. No reselling third-party minutes—we control every hop of the call, end to end.

IFT-licensed carrier

A licensed carrier under Mexico’s Federal Telecommunications Institute, with direct interconnection, our own numbering, and full regulatory compliance.

Minimal latency

Interconnecting directly with carriers cuts out the middlemen. Fewer hops mean real-time agent responses with no dropouts.

Rapid setup

We provision trunks, numbers, and routes from our own platform. What takes others weeks, we turn on in days.

<150 ms

End-to-end voice latency

99.9%

Network uptime

100%

Our own infrastructure, zero reselling

Process

From conversation to action.

Every interaction runs through an autonomous loop that understands, decides, and acts in seconds—wired into your live operation.

I

Understands intent

Natural language, context, and conversation memory.

II

Queries your systems

CRM, ERP, and live data through native integrations.

III

Decides and acts

Applies your business logic and acts—no human in the loop.

IV

Delivers a result

Measurable, traceable, and logged in your operation.

agente.ts
01const agente = Directo.crear({
02 canal: ["voz", "whatsapp"],
03 pipeline: [
04 'comprender',
05 'consultar_crm',
06 'decidir',
07 'ejecutar',
08 ],
09})
Agent active · running

Results

Measurable impact on mission-critical operations.

+0%

Of operations automated

24/7

Always-on availability

Millions

Of interactions handled

Seconds

To resolve a request

Turn every conversation into action.