Directo.ai deploys autonomous voice agents that don’t just talk—they sell, collect, and resolve, executing every action inside your CRM and ERP. Built on our own carrier network, so every call connects faster, sounds human, and never drops.
Recovery that negotiates and locks in commitments.
Agents that resolve requests like a human would.
Conversations that qualify and close.
The results industry leaders are driving
Capabilities
Natural conversations that resolve requests in real time, with minimal latency and a human tone—at any volume, with no hold queues.
AI-driven outreach and recovery that prioritizes every account, negotiates, and logs commitments straight into your systems.
Conversations that qualify, recommend, and close—turning every interaction into a measurable opportunity.
Native connections to your CRM, contact center, ERP, and internal systems—so agents work with real data and take real action.
Our own infrastructure
Directo.ai is a spin-off of Directo Telecom, a telecom carrier with its own network. That’s our edge: the same infrastructure that carries millions of calls now powers our voice agents.
While others stack software on top of rented minutes, we own the trunk, the route, and the latency. That’s why the voice sounds natural and the call never drops.
Explore the infrastructureWe run our own voice network. No reselling third-party minutes—we control every hop of the call, end to end.
A licensed carrier under Mexico’s Federal Telecommunications Institute, with direct interconnection, our own numbering, and full regulatory compliance.
Interconnecting directly with carriers cuts out the middlemen. Fewer hops mean real-time agent responses with no dropouts.
We provision trunks, numbers, and routes from our own platform. What takes others weeks, we turn on in days.
End-to-end voice latency
Network uptime
Our own infrastructure, zero reselling
Responsible AI
Directo.ai is certified under ISO/IEC 42001:2023, the world’s first international standard for Artificial Intelligence Management Systems (AIMS). Every voice agent we deploy is governed by an independently audited framework for responsible, transparent, and accountable AI.
For the sensitive conversations behind collections, sales, and support, that means governed AI risk, controls against bias and misuse, and a foundation aligned with emerging regulation like the EU AI Act—by default.
An Artificial Intelligence Management System validated by an accredited third party—not a self-declared policy.
Governance for how our voice agents are built, tested, and deployed, with controls against bias and misuse.
Ongoing assessment, monitoring, and controls that keep AI-specific risks in check as models evolve.
A credible, audited foundation aligned with emerging AI regulation, including the EU AI Act.
Process
Every interaction runs through an autonomous loop that understands, decides, and acts in seconds—wired into your live operation.
Natural language, context, and conversation memory.
CRM, ERP, and live data through native integrations.
Applies your business logic and acts—no human in the loop.
Measurable, traceable, and logged in your operation.
01const agente = Directo.crear({02canal: ["voz", "whatsapp"],03pipeline: [04'comprender',05'consultar_crm',06'decidir',07'ejecutar',08],09})
Results
Of operations automated
Always-on availability
Of interactions handled
To resolve a request
Why Directo
Architecture built for large organizations, with enterprise-grade security, observability, and control.
Talk to salesAdvanced language understanding that reads intent, context, and nuance in every interaction.
Talk to salesRun thousands of simultaneous conversations with no drop in quality or speed.
Talk to sales